You Are Not Alone. Identify other managers who you respect who can act as mentors. These mentors have been around the block, they have “been there, done that”. They can help side-step any landmines along the path to leadership. Set up an informational interview. This can be a mid-morning coffee break or lunch once or twice a week to explore strategies, discuss lessons learned and even set goals to help hone your skills. Joining professional associations can be another way to tap into other’s experiences.
Embrace feedback. It is important that your team trusts you and can depend on you to guide them. Active listening and genuine empathy can go a long way to instill and nurture that trust. Ask questions of your team and allow them to be honest with their answers.
Coach for Success. Do not wait for annual performance reviews to give feedback to your direct reports. Establish a consistent one-on-one meeting with each team member. This is a time for constructive criticism as well as praise. These meetings can be very productive to build trust and gain respect. This is an investment of time and energy but well worth it.
Strike a Balance. Managing processes and supervising employees takes time and energy. Not only are you responsible to make sure that the job is done well, on-time and within budget, but that your team is healthy and happy. Be careful not to spread yourself too thin. If you are too consumed by meetings and tweaking work processes, then you risk neglecting your team. If, on the other hand, you are too busy with your team, then you can risk having a mediocre work-product and shoddy performance. Track how you spend your time to see if there is a reasonable balance or a need to adjust accordingly.
Take Notes. One great way to record your lessons learned while on the job, as a first-time manager, is to keep a log or “Leadership Diary” of your daily experiences. This can be a fun way to reflect on your growth.
Visit the WGU Career & Professional Development website for additional professional development resources to assist in developing your managerial skill set. For personalized professional development tips or individual career assistance, contact your career advisor today!